Privacy Policy

To access and use our services, we may ask you to provide certain information about yourself. This information is necessary for various purposes, including complying with legal requirements, providing the requested services, and enhancing your user experience. The types of personal information we may collect include:

• Full name
• Email address
• Gender
• Home address
• Phone number
• Date of birth
• Nationality
• Signature
• Utility bills
• Photographs
• Video recordings of you

Additionally, we may collect sensitive personal information with your consent or as permitted by local law, such as biometric information for identity verification purposes.2.1 Providing and Managing ServicesWe use your personal information to create and maintain your account, process orders, and handle payments. This includes the collection, storage, and processing of personal identification information, institutional information, contact information, financial information, and transactional information. Without this information, we may be unable to provide our services to you. 2.2 Legal and Regulatory ComplianceWe collect and process personal information to comply with applicable laws and regulations. This includes fulfilling our Know Your Customer (KYC) obligations, preventing money laundering, and ensuring legal and regulatory compliance. The types of information processed may include personal identification information, institutional information, sensitive and biometric personal information, government identifiers, contact information, and financial information.2.3 Communication and Customer Support We may use your personal information to communicate with you regarding service and transaction-related matters. This includes providing administrative or account-related information and keeping you informed about important updates or security issues. We also process your information to provide customer support, resolve disputes, and troubleshoot problems. In the event of a merger, acquisition, reorganization, or sale of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you of any such transfer and provide you with choices regarding your personal information.

• Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and process about you. These may include the right to:

• Access, correct, or update your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time, if consent is the legal basis for processing.
• Delete your personal information, subject to applicable legal requirements.
• Restrict or limit the processing of your personal information.
• Request a portable copy of your personal information.
• Lodge a complaint with a data protection authority.

To exercise your rights or make any related requests, please contact us using the contact information provided at the end of this Privacy Policy.

• Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal information when it is no longer needed.

• Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no security measures are foolproof, and we cannot guarantee the absolute security of your information.